1. Proceed to https://my.sentinel.com; enter your username, which is your D49 email address, and password.

If this is your first visit to the portal, you will need to create a password.
If you have forgotten your password or have not created one yet, choose “Forgot Password,” and one will be sent to you.

2. This will log you into the ticketing portal. Once logged in, you will see three menu buttons in the center of the screen. Choose ‘Get Help’.

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